Keys for Dead Island: Riptide are in the process of being distributed for pre-load. Keys may arrive earlier for some than others, as we navigate the massing zombie hordes. Remain calm, your key will arrive within 24 hours. Take great care not to disturb any undead within your vicinity.
Everyone who has pre-purchased will receive a Riptide key and a Survivor Pack DLC key, both to be activated on Steam. Please note, as per our support post, the Survivor Pack DLC may activate as Riptide DLC 2 Retail on Steam - this is intended and should be no cause for alarm. The support post also contains other useful information in case you have further queries.