Users outside of North America will be receiving a key for Simcity within the next 24 hours. Please note that this key will NOT unlock the game until the release date in your region.
There has been some confusion from EA about the release dates in Europe today, which has since been corrected. For more information, please check the official EA site.
Please do not be alarmed if you notice reports of other users getting a key at different times - our system takes several hours to deliver keys to all users, which is why we send out keys in advance of large releases.
There is no preload on this game and the game will not be playable until release in your region no matter when you receive the key.
All users in the United States should have a key already - if you do not, please contact support.